Legal information for Japan

Information required by the Japanese Act on Specified Commercial Transactions (特定商取引法). The Japanese version of this page prevails for customers in Japan.

SellerBIOCHAR PROJECT SAS (Ecombust brand)
Person in chargeThomas Genevoix, President
AddressBâtiment C, 23 avenue de Poumeyrol, 69300 Caluire-et-Cuire, France
Phone+33 6 30 02 44 60
Emailpurchase@ecombust.com
PricesShown on each product page, including taxes
Charges in addition to the priceDelivery costs (shown at checkout). Any customs duties and import taxes are payable by the customer and may be collected by the carrier on delivery.
Payment methodsMethods offered at checkout (cards, etc.)
Time of paymentWhen you order
Delivery timeDelivery times are shown at checkout. Pre-order products are shipped during the period stated on the product page.
Returns and cancellationReturns accepted within 14 days of receipt, for any reason; return costs paid by the customer. Damaged or non-conforming product: returned at our expense, replaced or refunded. Pre-orders can be cancelled and fully refunded until shipping. See Returns and right of withdrawal.