Legal information for Japan
Information required by the Japanese Act on Specified Commercial Transactions (特定商取引法). The Japanese version of this page prevails for customers in Japan.
| Seller | BIOCHAR PROJECT SAS (Ecombust brand) |
|---|---|
| Person in charge | Thomas Genevoix, President |
| Address | Bâtiment C, 23 avenue de Poumeyrol, 69300 Caluire-et-Cuire, France |
| Phone | +33 6 30 02 44 60 |
| purchase@ecombust.com | |
| Prices | Shown on each product page, including taxes |
| Charges in addition to the price | Delivery costs (shown at checkout). Any customs duties and import taxes are payable by the customer and may be collected by the carrier on delivery. |
| Payment methods | Methods offered at checkout (cards, etc.) |
| Time of payment | When you order |
| Delivery time | Delivery times are shown at checkout. Pre-order products are shipped during the period stated on the product page. |
| Returns and cancellation | Returns accepted within 14 days of receipt, for any reason; return costs paid by the customer. Damaged or non-conforming product: returned at our expense, replaced or refunded. Pre-orders can be cancelled and fully refunded until shipping. See Returns and right of withdrawal. |