Privacy Policy

Privacy Policy

Last updated: 11/05/2025

Biochar Project SAS places a high importance on the protection of your personal data. This policy describes how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

  1. Data Controller:

  • Biochar Project SAS

  • Contact: purchase@ecombust.com

  • Address: 23 Avenue de Poumeyrol, 69300 Caluire-et-Cuire, France

  1. Data collected:

  • Identity: first name, last name

  • Contact details: email, phone

  • Browsing data: IP address, cookies, statistics (via Google Analytics)

  • Data transmitted via contact form or commercial request

  1. Purposes of processing:

  • Responding to your requests

  • Ensuring the follow-up of orders and business relations

  • Analyzing site traffic to improve user experience

  • Sending you commercial communications if you have consented

  1. Legal basis for processing:

  • User consent

  • Contractual necessity

  • Legitimate interest of Biochar Project SAS

  1. Retention period:

  • Contact data: 3 years after the last contact

  • Statistical data (cookies): 13 months

  1. Data recipients:
    Your data is processed internally by Biochar Project SAS teams. Certain technical subcontractors may access it in a controlled manner (e.g., host, emailing tool).

  2. Transfers outside the EU:
    No transfer outside the European Union is made without appropriate safeguards (e.g., standard contractual clauses, Privacy Shield, etc.), where applicable.

  3. Your rights:
    You have the following rights:

  • Right of access, rectification, erasure

  • Right to object and restriction

  • Right to data portability

  • Right to lodge a complaint with the CNIL (www.cnil.fr)

To exercise your rights, contact us at: purchase@ecombust.com

Last updated: 11/05/2025

Biochar Project SAS places great importance on the protection of your personal data. This policy describes how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

  1. Data Controller:

  • Biochar Project SAS

  • Contact: purchase@ecombust.com

  • Address: 23 Avenue de Poumeyrol, 69300 Caluire-et-Cuire, France

  1. Data Collected:

  • Identity: first name, last name

  • Contact information: email, phone

  • Browsing data: IP address, cookies, statistics (via Google Analytics)

  • Data transmitted via contact form or commercial request

  1. Purpose of Processing:

  • To respond to your requests

  • To ensure order follow-up and business relationships

  • To analyze site traffic to improve user experience

  • To send you commercial communications if you have consented

  1. Legal Basis for Processing:

  • User consent

  • Contractual necessity

  • Legitimate interest of Biochar Project SAS

  1. Retention Period:

  • Contact data: 3 years after the last contact

  • Statistical data (cookies): 13 months

  1. Data Recipients:
    Your data are processed internally by the teams at Biochar Project SAS. Certain technical subcontractors may access them in a regulated manner (e.g., hosting provider, emailing tool).

  2. Transfers outside the EU:
    No transfers outside the European Union are made without appropriate safeguards (e.g., standard contractual clauses, Privacy Shield, etc.), where applicable.

  3. Your Rights:
    You have the following rights:

  • Right of access, rectification, erasure

  • Right to object and restriction

  • Right to data portability

  • Right to lodge a complaint with the CNIL (www.cnil.fr)

To exercise your rights, contact us at: purchase@ecombust.com

Contact us

Do you want more information about our products? Contact us now to learn more.

Do you want to join us and take part in the Ecombust adventure? Join our team and contribute to cleaner and more sustainable energy.

purchase@ecombust.com

+33 672 903 163

France, Switzerland

© 2025 Ecombust. All rights reserved.

© 2025 Ecombust. All rights reserved.

purchase@ecombust.com

+33 672 903 163

France, Switzerland

Contact us

Do you want more information about our products? Contact us now to learn more.

Do you want to join us and take part in the Ecombust adventure? Join our team and contribute to cleaner and more sustainable energy.

Contact us

Do you want more information about our products? Contact us now to learn more.

Do you want to join us and take part in the Ecombust adventure? Join our team and contribute to cleaner and more sustainable energy.

purchase@ecombust.com

+33 672 903 163

France, Switzerland

© 2025 Ecombust. All rights reserved.